Alcla guarantees the most reliable services for its patients. For this reason, since 2011, it has maintained the ISO 9001 and ISO 14001 certification of all its processes through TÜV Rheinland, thus ensuring its Quality and Environmental Management systems.
To meet this model’s requirements, Alcla has adapted its strategic, care and support processes and systematically introduces improvements in management. Thus, processes are ensured, through:
- Strategic Planning.
- Risk Management.
- Environmental Impact Identification and Control.
- Staff Competencies.
- Documented Procedures.
- Controlled Equipment.
- Safe Patient Care Practices.
- Performance Assessment.
- Continuous Improvement.
In July 2017 Alcla renewed its commitment by upgrading both certifications to the latest ISO Standards version.
ISO 9001 Standard
It is the most widely recognized Quality Management standard worldwide. Its implementation is a strategic decision that helps improve global performance and provides a solid foundation for sustainable development initiatives.
ISO 14001 Standard
This system is designed to define and determine environmental risks and reduce their impact, demonstrating commitment to the environment. ISO 14001 is an international standard that describes how to implement an effective environmental management system.