Quality and Environment

Alcla guarantees the most reliable services for its patients. For this reason, since 2011, it has maintained the ISO 9001 and ISO 14001 certification of all its processes through TÜV Rheinland, thus ensuring its Quality and Environmental Management systems.

To meet this model’s requirements, Alcla has adapted its strategic, care and support processes and systematically introduces improvements in management. Thus, processes are ensured, through:

  • Strategic Planning.
  • Risk Management.
  • Environmental Impact Identification and Control.
  • Staff Competencies.
  • Documented Procedures.
  • Controlled Equipment.
  • Safe Patient Care Practices.
  • Performance Assessment.
  • Continuous Improvement.

In July 2017 Alcla renewed its commitment by upgrading both certifications to the latest ISO Standards version.


ISO 9001 Standard

It is the most widely recognized Quality Management standard worldwide. Its implementation is a strategic decision that helps improve global performance and provides a solid foundation for sustainable development initiatives.

ISO 14001 Standard

This system is designed to define and determine environmental risks and reduce their impact, demonstrating commitment to the environment. ISO 14001 is an international standard that describes how to implement an effective environmental management system.


Taking care of natural resources and – as a consequence – of the environment, represents for Alcla a fundamental premise with the objective of protecting patients, personnel and the community in an integrated manner.

As part of our ISO 14001 certification regarding the Environmental Management System, the clinic has an environmental protection policy including various safe practices and the implementation of intelligent devices for the best and most efficient use of resources.

  • Energy efficiency through:
    • Reduction in the number of luminaires per room.
    • Use of all energy-saving LED luminaires.
    • Power saving mode configuration on all PC monitors.
    • Replacement of consumption-controlled equipment and A/C temperature meters for automatic control at 24°C.
    • Construction of thermal insulation slabs.
  • Water consumption rationalization:
    • Use of Water Saving Devices.
  • Resource usage optimization:
    • Paper usage optimization.
    • Awareness message on emails to minimize and avoid unnecessary printing.
  • Waste management through:
    • Urban, recyclable and pathogenic waste sorting system.
    • Participation in the Paper Recycling Program organized by Fundación Garrahan.